Freeze cards, change passwords, report unknown transactions, and contact fraud support immediately. Unity Capital will never ask for your password, full card PIN, or one-time passcode.

Call Fraud Desk

Current fraud warnings

OTP scam: Never share a one-time code with anyone.
Fake support: Confirm you are speaking through official Unity Capital channels.
Urgent payment pressure: Pause and verify before sending money.

Freeze card

Use the app or call support immediately.

Review activity

Check recent transactions and flag unknown charges.

Report issue

Contact card support with date, amount, and merchant.

Replace card

Request physical or virtual card replacement.

Forgot password

Use secure recovery from the login screen or contact support for identity verification.

Transfer pending

Check transfer status in the app. Some transactions may require additional review.

Update details

Submit updated phone, email, address, or business records through secure support.

What is the fastest support channel?

For urgent security or card issues, call the support line. For routine help, use chat or WhatsApp.

Can support reverse transfers?

Contact support immediately. Recovery depends on transfer type, timing, and recipient bank cooperation.

Can I book a branch appointment?

Yes. Use the contact page to request a visit at Head Office, Airport City, Osu, or East Legon.

Fast help for banking, cards, security, and account access.

Choose the support channel that fits the urgency.

Live Chat

Phone Support

WhatsApp

Callback

Branch Appointment

Email

Act quickly if something looks wrong.